Privacy Policy

At Teko Systems Limited, your privacy is a top priority. We are committed to protecting your personal data while delivering innovative technology solutions. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect:

• Personal Information: Name, email, phone, organization, and billing details
• System & Usage Data: Log files, device/browser information, IP addresses
• Service Interactions: Support tickets, chat logs, feature requests
• Third-Party Data: If you sign in via Google, Microsoft, or other services

2. How We Use Your Information

Your data is used to:

• Deliver and maintain our services
• Provide technical support and resolve issues
• Improve product performance and user experience
• Communicate service updates and offers (with your consent)
• Ensure security and comply with regulations

We do not sell your data to third parties.

3. Sharing Your Information

We may share data only when necessary:

• Service Providers: Payment processors, hosting providers, analytics tools
• Legal Compliance: When required by law or regulations
• Business Transfers: In case of mergers or acquisitions

4. Data Security

We implement:

• End-to-end encryption (HTTPS, TLS)
• Encrypted storage for sensitive information
• Access controls and staff security training
• Regular vulnerability assessments

5. Your Rights

Depending on your jurisdiction, you may:

• Access your personal data
• Request corrections or deletions
• Withdraw consent for communications
• Restrict or object to certain processing activities

To exercise your rights, email privacy@teko.africa.

6. Data Retention

We retain data only as long as necessary for business, compliance, and security purposes.

7. Cookies

We use cookies for:

• Authentication
• Analytics
• Improving website performance

You can adjust preferences in your browser.

8. Contact Us

Questions? Reach us at:

Email: info@teko.africa
Phone: +254 700 000 000
Address: Nairobi, Kenya